FAQ’S

SHIPPING INFORMATION

Domestic (Australia):

  • Standard Shipping: $9 AUD

  • Express Shipping: $15 AUD

  • DHL Express: $48 AUD

  • Free Standard Shipping on orders over $300 (Australia only)

  • Orders are packed and sent within 3–5 business days.

International:
We offer international shipping to:
New Zealand, Canada, United Kingdom, United States, Sweden, France, Finland, Netherlands, and Iceland.

If your country isn’t listed, please DM us and we’ll do our best to make it an option.

Shipping Disclaimer:
Once your order has been shipped, it is in the hands of the carrier. We are not responsible for lost, stolen, or delayed packages once they leave our premises. However, we are happy to assist you in contacting the courier.
We now pay extra for Signature on Delivery for every order to help ensure safe delivery and provide proof of receipt.

SIZING

Sizes XS/S, S/M, M/L, L/XL are available on a range of our garments.

If you have any concerns about sizing, feel free to send us an email :)

RETURNS/ EXCHANGE POLICY

Returns:

  • Strict 5-day return policy (Australia only).

  • Refunds are only issued for faulty items – not for change of mind.

  • You must contact us within 5 business days of receiving your order with written confirmation and photo evidence of the fault.

  • Email: blinc10000@gmail.com to begin your return. Please note emails are replied to in 3-5 business days.

Returns are not accepted on sale items unless faulty.
Items must be unworn, undamaged, and have all original tags attached. Items not meeting these conditions will be returned to the customer.

Once approved, return the item via Australia Post. A refund will be issued for the item only (shipping costs are non-refundable).

International Orders:
International orders are final sale and are not eligible for returns or exchanges.

EXCHANGE POLICY

5-day exchange policy (Australia only).

  • Exchanges are only available for different sizes.

  • Please email us with your order number and desired size.

  • Include a note inside your return package detailing the exchange.

Please ensure the item you wish to exchange for is in stock before emailing us.
If the requested size or item is no longer available, we can offer you a store credit instead.

Customers are responsible for all postage costs involved in returning and resending the exchange. We will email instructions on how to pay for the return shipping.

SALES POLICY

All items purchased marked down, or with a discount code are FINAL SALE. No exchanges or returns will be eligible for these items.

CONTACT

All emails are responded to within 3-5 business days.
Please be patient as we are a small team and will get back to you as soon as possible.
Email: blinc10000@gmail.com